Legal

Privacy Policy

The “Express Fitness” name and logo (collectively, the “Marks”) are registered trademarks of Express Fitness, established and registered in 2009. All rights to these Marks are expressly reserved by Express Fitness under Canadian trademark law and, where applicable, international intellectual property laws.

1. Ownership:

1. 1. • • The Express Fitness name and logo, including any variations or stylized representations, are the exclusive property of Express Fitness. Registration of these Marks was completed in 2009, granting us full legal rights to their use in connection with fitness products, services, and related branding.

1. 1. • • These Marks are protected under the Canadian Trademarks Act and may also be registered or recognized in the United States or other jurisdictions where Express Fitness operates.

2. Reserved Rights:

1. 1. • • We reserve all rights to the exclusive use of the Express Fitness name and logo in commerce, including but not limited to online stores, physical products (e.g., apparel, equipment, supplements), marketing materials, and digital content.

1. 1. • • No individual, business, or entity may use, reproduce, modify, distribute, or display the Express Fitness name, logo, or any confusingly similar marks without our prior written consent.

3. Prohibited Uses:

1. 1. • • Unauthorized use of the Marks, including copying, imitating, or creating derivative versions, is strictly prohibited and may constitute trademark infringement.

1. 1. • • You may not use the Express Fitness name or logo in domain names, social media handles, advertisements, or any other medium in a way that suggests affiliation, endorsement, or sponsorship by Express Fitness without explicit permission.

4. Website Content:

1. 1. • • All additional content on www.expressfitness.ca, including product images, descriptions, and layouts (excluding the Marks), is either owned by Express Fitness or licensed from third parties. Such content is protected by Canadian and U.S. copyright laws, and all rights are reserved.

1. 1. • • Use of this content without permission is prohibited, except for personal, non-commercial viewing as intended through the Website.

5. Enforcement:

1. 1. • • Express Fitness actively monitors and enforces its intellectual property rights. We reserve the right to take legal action against any unauthorized use, infringement, or dilution of the Express Fitness name and logo, including seeking damages, injunctions, or other remedies under applicable law.

1. 1. • • If you believe your use of our Marks falls under fair use or another exception, you must contact us at support@expressfitness.ca for written approval prior to use.

6. Permissions and Licensing:

1. 1. • • Requests for permission to use the Express Fitness name or logo must be submitted in writing to support@expressfitness.ca. We reserve the right to approve or deny such requests at our sole discretion and may require a licensing agreement.

7. Third-Party Rights:

1. 1. • • This policy does not grant you any rights to the Express Fitness Marks or other intellectual property beyond what is explicitly permitted in these Terms. Any goodwill generated by the use of our Marks accrues solely to Express Fitness.

Contact Us For inquiries regarding the use of the Express Fitness name, logo, or other intellectual property, please email us at:

• Email: support@expressfitness.ca

Terms and Conditions

By accessing or using our website at www.expressfitness.ca (the “Website”) or purchasing products from our WooCommerce store, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use our Website or services.

1. General Information

Express Fitness (“we,” “us,” or “our”) operates an online store offering fitness products and services. These Terms govern your use of the Website and your purchases from us. We reserve the right to update or modify these Terms at any time, and changes will be posted on this page. Your continued use of the Website after such changes constitutes acceptance of the updated Terms.

2. Eligibility

By using this Website, you represent that you are at least 19 years of age (the age of majority in most Canadian provinces) or 21 (the age of majority in some U.S. states) and have the legal capacity to enter into this agreement. If you are using the Website on behalf of a business or organization, you warrant that you are authorized to agree to these Terms on its behalf.

3. Products and Pricing

• • Availability: All products are subject to availability. We reserve the right to discontinue items or limit quantities without prior notice.

• • Pricing: Prices are listed in Canadian Dollars (CAD) and exclude applicable taxes (e.g., GST/HST for Canada, sales tax for U.S. where applicable) and shipping costs, which will be added at checkout. U.S. customers will see prices in CAD, with payment processed in CAD; your bank may apply a currency conversion rate.

• • Product Descriptions: We aim to provide accurate descriptions of our fitness products (e.g., weights, apparel, supplements). However, we do not warrant that all information is complete or error-free. Product images are for illustration purposes and may differ slightly from the actual item.

4. Orders and Payment

• • Order Acceptance: An order is not binding until we confirm it via email. We may refuse or cancel orders at our discretion (e.g., due to stock issues or suspected fraud).

• • Payment: We accept payments via [list your payment methods, e.g., credit cards, PayPal]. Payment must be completed at the time of purchase. You agree to provide accurate billing information and authorize us to charge the total amount, including taxes and shipping.

• • Billing Errors: If a payment fails or is declined, we may contact you to resolve the issue or cancel the order.

5. Shipping and Delivery

• • Shipping: We ship to addresses within Canada and the United States. Shipping costs and estimated delivery times are provided at checkout based on your location.
    • • Canada: Shipping is calculated based on weight, destination, and carrier rates. Applicable taxes (e.g., GST/HST) are added per Canadian regulations.
    • • United States: Shipping rates include carrier costs and any applicable handling fees. U.S. customers are responsible for customs duties, taxes, or brokerage fees, which are not included in the shipping cost and may be charged upon delivery by the carrier or customs authority.

• • Delays: We are not responsible for delays caused by third-party carriers, customs processing, or events beyond our control (e.g., weather, strikes).

• • Lost or Damaged Items: Please inspect your order upon receipt. Contact us within 7 days of delivery at support@expressfitness.ca if items are missing or damaged, and we’ll work to resolve the issue. For U.S. shipments, retain all packaging for potential carrier claims.

6. Returns and Refunds

• • Policy: We offer returns on most unopened, unused products within 30 days of delivery, subject to our Return Policy [link to a separate page if applicable]. Fitness equipment, apparel, and supplements must be in original packaging with tags attached.

• • Exceptions: Custom orders, opened supplements, or items marked “final sale” are non-returnable unless defective.

• • Process: To initiate a return, email us at support@expressfitness.ca with your order number. Return shipping costs are your responsibility unless the return is due to our error. Refunds will be issued to the original payment method in CAD within 14 days of receiving the returned item, minus shipping costs where applicable.

• • U.S. Returns: U.S. customers must ship returns back to our Canadian facility. You are responsible for return shipping and any additional customs fees incurred during the return process.

7. Intellectual Property

All content on the Website (e.g., logos, product images, workout guides) is owned by Express Fitness or its licensors and is protected by Canadian and U.S. copyright and trademark laws. You may not reproduce, distribute, or use this content without our written permission.

8. User Conduct

You agree not to:

• • Use the Website for unlawful purposes or to harm others.

• • Attempt to interfere with the Website’s functionality (e.g., hacking, spreading malware).

• • Misrepresent your identity or payment information.

We reserve the right to terminate your access to the Website if you violate these Terms.

9. Limitation of Liability

To the fullest extent permitted by law, Express Fitness is not liable for:

• • Indirect, incidental, or consequential damages (e.g., lost profits, injury) arising from your use of the Website or products.

• • Issues beyond our control, such as internet outages, shipping delays, or customs disputes. Our total liability for any claim shall not exceed the amount you paid for the product in question.

10. Warranty

Products are covered by manufacturer warranties where applicable. We do not offer additional warranties beyond those provided by the manufacturer unless explicitly stated. Contact us at support@expressfitness.ca for warranty claims.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy [link to your privacy policy page], which complies with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable U.S. privacy regulations.

12. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada. For U.S. customers, disputes related to purchases may also be subject to applicable U.S. state or federal laws. Any disputes will be resolved in the courts of Ontario, unless otherwise required by U.S. law.

13. Termination

We may suspend or terminate your access to the Website at our discretion, with or without notice, for any reason, including violation of these Terms.

14. Contact Us

For questions, complaints, or support, reach us at:

• Email: support@expressfitness.ca

Disclaimer

This Disclaimer outlines the terms under which we provide this website, its content, and any products or services offered. By using our site, you agree to these terms—so please read carefully!

General Use

The information on www.expressfitness.ca—whether about workouts, nutrition, or anything else—is for general guidance only. We’re here to kickstart your fitness journey, not to replace professional advice. Always consult a doctor, trainer, or other qualified expert before starting any exercise program, diet, or lifestyle change based on our content. Express Fitness isn’t liable for any injuries, losses, or damages from using our site.

Fitness Content

Our tips, routines, and fitness info are for general audiences and may not fit everyone. Your health’s unique—age, fitness level, or medical conditions might make our suggestions unsuitable. We don’t guarantee results from following our advice, and you use it at your own risk.

Products and Services

If you purchase fitness gear, memberships, or other offerings through our site, we aim to describe them accurately. However, specs, availability, and pricing may shift, and we don’t promise perfection. See our Terms of Sale (link if available) for purchase details. Express Fitness isn’t responsible for misuse of products or services—or for outcomes from their use.

Third-Party Links

We might link to external websites or resources. We don’t control those sites, so we’re not responsible for their content, accuracy, or your experience there. Explore at your own discretion!

No Warranties

We strive to keep www.expressfitness.ca smooth and accurate, but it’s provided “as is.” Express Fitness makes no warranties—express or implied—about the site’s reliability, completeness, or availability. Tech issues can arise, and we’re not liable for interruptions or data glitches.

Liability Limitation

To the fullest extent permitted by Canadian law, Express Fitness, its owners, employees, or partners won’t be liable for any direct, indirect, incidental, or consequential damages from using our site, content, or offerings. This includes losses from errors, reliance on info, or product use.

Changes

We may update this Disclaimer as our site evolves. The latest version will be posted here, marked by the “Last Updated” date above.

Contact Us

Questions or concerns? Get in touch:

• • Email: info@expressfitness.ca

Thanks for choosing Express Fitness—let’s build a stronger you, safely!

Return and Refund Policy

At Express Fitness, we’re all about fueling your fitness journey with gear and services you love. If something’s off, our Return Policy keeps it simple. Here’s the rundown—read it before sending anything back!

Our Commitment

We back our products at www.expressfitness.ca. If your order arrives damaged, defective, or wrong, we’ll fix it fast. For other returns, we’ve got a clear process to keep you moving.

Return Window

• • 30-Day Returns: Return most items within 30 days of delivery, unused, in original packaging, and as good as new.

• • Exceptions: Some items have special rules—see below!

Eligible Items

• • Fitness Gear: Apparel, equipment, and accessories are returnable if unopened, unworn, and tags are on.

• • Defective/Damaged Items: If it’s faulty or busted on arrival, we’ve got you—just tell us within 7 days.

Non-Returnable Items

• • Used Products: Worn or unpackaged items can’t come back (unless defective).

• • Digital Goods: Workout plans or memberships are final sale once downloaded or activated.

• • Personalized Items: Custom gear (e.g., engraved items) stays with you unless it’s flawed.

How to Return

• Contact Us: Email info@expressfitness.ca within 30 days with your order number and return reason.
• Get Approval: We’ll send a Return Authorization (RA) number and shipping details—wait for this before mailing!
• Ship It: Pack it up tight, include the RA number, and send it to the address we give. You pay return shipping unless it’s our error or a defect.
• We Process: After it lands with us, we’ll check it and handle your refund or exchange in 7-10 business days.

Refunds

• Back to You: Refunds hit your original payment method within 10 business days of us getting the return. Shipping fees stay non-refunded unless we messed up.
• Store Credit: Want credit instead? Tell us—we’ll set you up for your next haul.

Exchanges

• • Prefer a swap? Include your RA request and the new item you want (same price or pay the difference). If it’s out of stock, we’ll refund you instead.

Shipping Costs

• • Your Cost: Return shipping’s on you unless it’s defective or we sent the wrong item.

• • Our Mistake: If we slipped up, we’ll cover return shipping with a prepaid label.

Damaged or Wrong Items

• Got a dud? Email info@expressfitness.ca within 7 days with photos of the problem. We’ll sort a replacement or refund, no sweat.

Questions?

Return troubles? We’re here:

• Email: info@expressfitness.ca

Thanks for choosing Express Fitness—let’s keep crushing it together!

Affiliate Marketing Disclosure

We’re thrilled to have you here at www.expressfitness.ca, where we’ve been sharing our passion and know-how for over 35 years. This Affiliate Marketing Disclosure Policy (“Policy”) is all about being open with you—our awesome customers—about how we sometimes earn commissions while helping you discover the best products out there. By exploring our Website, you’re agreeing to this Policy alongside our Terms and Conditions. Let’s dive in!

1. Our Mission to Help You

With 35 years of experience in fitness and beyond, we’ve learned a thing or two about what makes a product great—whether it’s for your workouts, home, or everyday life. Through affiliate marketing, we team up with trusted companies to bring you recommendations we truly believe in. When you click on certain links (“Affiliate Links”) and make a purchase, we might earn a little commission—it’s a win-win!

2. How It Works

• • Affiliate Links: You’ll find these special links sprinkled across our Website, blog, social media, or other spots. If you click one and buy something from the company we’ve linked to, we may get a small commission (like a thank-you from them).

• • No Cost to You: Good news—the price stays the same for you whether you use our link or go straight to their site. The commission comes from the company, not your pocket!

• • What We Recommend: From fitness gear to handy lifestyle products, we’re here to share finds that we think you’ll love, backed by our decades of expertise.

3. Why We Do This

After 35 years in the game, we’ve got a knack for spotting quality. We use Affiliate Links to point you toward products that can make your life better—think of us as your friendly guide! Plus, those commissions help us keep the lights on, create helpful content (like tips and reviews), and keep our own products affordable for you.

4. Keeping It Real with You

• • Transparency: We’ll always let you know when a link is an Affiliate Link. Look for friendly notes like “This is an affiliate link—we might earn a commission if you buy,” either near the link or at the top of a page.

• • Our Promise: We only share products we’d recommend to a friend, based on our experience across fitness and other industries. If a commission is involved, it won’t sway our honest take—our trust with you comes first!

5. About Those Other Sites

• • Third-Party Websites: Clicking an Affiliate Link takes you to another company’s site, which we don’t control. They handle everything from there—products, shipping, and support—so be sure to check their policies before you buy.

• • Your Purchase: Any shopping you do after clicking is between you and them. We’re just the matchmaker!

6. Following the Rules

We’ve been around for 35 years, so we know the importance of doing things right. This Policy follows Canadian laws (like the Competition Act for fair advertising) and U.S. rules (like the FTC’s disclosure guidelines). Since we’re based in Canada and ship to the U.S., we’ve got you covered with clear, honest info no matter where you are.

7. Our Brand Stays Ours

The “Express Fitness” name and logo have been ours since 2009, as detailed in our Reserved Rights Policy. The products we link to belong to other companies—we’re just fans of their stuff, not the owners!

8. Updates to This Policy

We might tweak this Policy now and then to keep it fresh. Any changes will pop up here, and sticking around on our Website means you’re cool with the updates.

9. Got Questions?

We’re here to help! If you’re curious about our affiliate links or anything else, drop us a line at:

• • Email: support@expressfitness.ca

Thanks for trusting us to guide you to the best products out there—here’s to making your life even better with our 35 years of experience!

Cookie Policy

At Express Fitness, we’re all about powering up your fitness game—and that includes being clear on how we use cookies and similar tech on www.expressfitness.ca. This Cookies Policy explains what cookies are, how they enhance your experience, and your options for managing them. It’s part of our Privacy Policy (link this once created). What Are Cookies? Cookies are small text files saved to your device when you visit our site. They help us keep things running, learn what you love, and sometimes personalize content or ads. We might also use pixels or beacons for the same goals. How We Use Cookies Here’s how cookies fuel our site:

1. Essential Cookies

1. 1. • • These keep the site ticking—like logging you in, booking a class, or checking out gear.

1. 1. • • Example: Session cookies so you stay logged in mid-squat.

2. Performance and Analytics Cookies

1. 1. • • These show us what’s working—like which workout pages you hit—so we can level up the site.

1. 1. • • Example: Google Analytics cookies to track daily visitors.

3. Functionality Cookies

1. 1. • • These save your preferences (like language or gym vibes) for a smoother next visit.

1. 1. • • Example: Remembering you’re into spin over strength.

4. Advertising Cookies

1. 1. • • These help us or partners pitch memberships or fitness gear, here or across the web.
        • Example: A pixel to remind you about that yoga mat you eyed.

Cookies We Use Here’s a snapshot of cookies you might see (we’ll update as we grow):

• • _ga (Google Analytics): Tracks site visits (hangs out for 2 years).

• • woocommerce_cart_hash: Keeps your cart ready (expires when you’re done shopping).

• • PHPSESSID: Holds your session (vanishes when you close the tab).

For the latest rundown, email us at info@expressfitness.ca. Third-Party Cookies We work with partners like Google or payment processors who set their own cookies. They handle data per their own policies—check their sites for details. Your Choices You’ve got the reins:

• • Browser Settings: Block or delete cookies anytime—note that blocking essentials might glitch the site.

• • Cookie Pop-Up: First visit? You’ll see a banner to accept or adjust settings (once live).

• • Ad Opt-Outs: Ditch personalized ads via Google Ads Settings or Network Advertising Initiative.

Changes to This Policy We’ll refresh this policy as our site pumps up. Updates hit here with a new “Last Updated” date—drop by to stay in the loop. Contact Us Cookie questions? Reach out:

• • Email: info@expressfitness.ca

Thanks for rolling with Express Fitness—let’s crush those goals together!